Frequently Asked Questions

Orders are processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 5–14 business days. Estimated delivery times are shown at checkout for full transparency.

Yes. We ship to most countries worldwide. Available shipping options and delivery timelines will appear at checkout based on your location.

If you’re not satisfied with your purchase, you may request a return within the eligible return window stated in our Returns Policy. Items must be unused and in original condition. For full details, please refer to our Returns & Refunds page.

We process orders quickly to ensure fast delivery. If you need to make a change, contact our support team as soon as possible. Once an order has shipped, changes may no longer be possible.

Once your order ships, you’ll receive a confirmation email with tracking details. Tracking information may take up to 24–48 hours to update after dispatch.

Please contact our support team within 7 days of delivery. We’ll review the issue promptly and work with you to find the right solution.

Sleenova products are designed around sleep science, comfort, and simplicity. Every detail—from light blocking to fit and materials—is engineered to support deeper, more consistent sleep without medication.

Yes. Our products are made with skin-safe, breathable materials and are designed for regular, long-term use.

Absolutely. Sleenova products are designed to adapt to different environments, making them ideal for travel, daytime rest, and irregular sleep schedules.